Infinite Growth Ltd. is committed to protecting your privacy. This Privacy Policy ("Policy") sets out the types of personal information we collect, how we collect and process that information, who we share it with in relation to the services we provide and certain rights and options that you have in this respect. Our collection, use and disclosure of Personal Information are governed by applicable privacy legislation.
Infinite Growth Ltd. owns and operates this site www.infinitegrowth.co
Who is responsible for your personal data?
Infinite Growth Ltd. is responsible for your personal data. For the purposes of applicable data protection law (in particular, the General Data Protection Regulation (EU) 2016/679 (the "GDPR")), your data will be controlled by Infinite Growth which will be the data controller of your personal data.
Personal data we collect
We collect and process the following personal data from you:
Identity and Contact Data, including your name, address, telephone number, job title and function, and other personal data concerning your preferences relevant to our services;
Financial and Payment Data, including your bank account and other data necessary for processing payments, including other related billing information;
Business Information, including information provided in the course of the contractual or client relationship between you or your organisation and Infinite Growth Ltd, or otherwise voluntarily provided by you or your organisation;
Profile and Usage Data, including passwords to Infinite Growth Ltd. websites or password protected platforms or services, your preferences in receiving marketing information from us, your communication preferences and information about how you use our websites(s), including the services you viewed or searched for, page response times, download errors, length of visits and page interaction information (such as scrolling, clicks, and mouse-overs). To learn more about our use of cookies or similar technology please check our cookies policy;
Technical Data, including information collected during your visits to our website(s), the Internet Protocol (IP) address, login data, browser type and version, device type, time zone setting, browser plug-in types and versions, operating system and platform. To learn more about our use of cookies or similar technology please check our cookies policy;
Physical Access Data, relating to details of your visits to our premises;
Information about other people
If you provide information to us about any person other than yourself, your employees, counterparties, your advisers or your suppliers, you must ensure that they understand how their information will be used, and that they have given their permission for you to disclose it to us and for you to allow us, and our outsourced service providers, to use it.
How do we collect your personal data?
The circumstances in which we can collect personal data about you include:
  • when you or your organisation use any of our online client services;
  • when you or your organisation offer to provide, or provides, services to us;
  • when you correspond with us by phone, email or other electronic means, or in writing, or
  • when you provide other information directly to us, including in conversation with our consultants and staff;
  • when you or your organisation browse, complete a form or make an enquiry or otherwise interact on our website or other online platforms;
  • when you attend our seminars or other events or sign up to receive personal data from us, including training.
If you fail to provide personal data
Where we need to collect personal data in order to perform a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel our engagement or contract you have with us, but we will notify you if this is the case at the time.
How will we use your personal data?
We use your personal data only for the following purposes:
  • To fulfil a contract, or take steps linked to a contract, with you or your organisation. This includes:
    • to register you as a client of Infinite Growth Ltd;
    • to provide our services or solutions, as instructed by you or your organisation;
    • to process billing and collection.
  • As required by Infinite Growth Ltd to conduct our business and pursue our legitimate interests, in particular:
    • to administer and manage our relationship with you, including accounting, auditing, and taking other steps linked to the performance of our business relationship;
    • to analyse and improve our services and communications and to monitor compliance with our policies and standards;
    • to manage access to our premises and for security purposes;
    • to protect the security of our communications and other systems and to prevent and detect security threats, frauds or other criminal or malicious activities;
    • for insurance, accounting and/or tax purposes;
    • to exercise or defend our legal rights or to comply with court orders; and
    • to communicate with you to keep you up-to-date on the latest developments, announcements, and other information about our services and solutions (including briefings, newsletters and other information), events and initiatives; to send you details of client surveys, marketing campaigns, market analysis, or other promotional activities; and
    • to collect information about your preferences to personalise and improve the quality of our communications with you.
    • Please note that we will only provide you with marketing related information when we have a previous contractual relationship or a business relationship with you and provided you do not opt-out to receive those communications. You have the opportunity to opt-out at any time as explained in the "Right to withdraw consent" section of this Policy.
  • For purposes required by law, including maintaining records, compliance checks or screening and recording (e.g. anti-money laundering, financial and credit checks, fraud and crime prevention and detection, trade sanctions and embargo laws). This can include automated checks of personal data you provide about your identity against relevant databases and contacting you to confirm your identity, or making records of our communications with you for compliance purposes.
  • We will not use your personal data for taking any automated decisions affecting or creating profiles other than as described above.
Disclosure of your personal data
We share your personal data, in the following circumstances:
  • with third parties including certain service providers we have retained in connection with the services we provide, such as consultants, couriers, or other necessary entities;
  • on a confidential basis with third parties for the purposes of collecting your feedback on Infinite Growth’s service provision, to help us measure our performance and to improve and promote our services;
  • with service providers who we engage within or outside of Infinite Growth Ltd, domestically or abroad, e.g. shared service centres, to process personal data for any of the purposes listed above on our behalf and in accordance with our instructions only;
  • if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets to whom we assign or novate any of our rights and obligations.
Information we transfer
When we transfer your information to other countries, we will use, share and safeguard that information as described in this Policy. To provide our services, we may transfer the personal information we collect to countries outside of Canada which do not provide the same level of data protection as the country in which you reside and are not recognised by Canada or the European Commission as providing an adequate level of data protection. We only transfer personal information to these countries when it is necessary for the services we provide you or subject to safeguards that assure the protection of your personal information, such as Canadian or European Commission approved standard contractual clauses.
For further information, please contact us on legal@infinitegrowth.co.
Security of your personal data
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Updating personal data about you
If any of the personal data that you have provided to us changes, for example if you change your email address or if you wish to cancel any request you have made of us, or if you become aware we have any inaccurate personal data about you, please let us know by sending an email to legal@infinitegrowth.co. We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.
Your Rights
You have various rights with respect to our use of your personal data:
  • Access: You have the right to request a copy of the personal data that we hold about you. There are exceptions to this right, so that access may be denied if, for example, making the information available to you would reveal personal data about another person, or if we are legally prevented from disclosing such information. You are entitled to see the personal data held about you. If you wish to do this, please contact us using the contact details provided below.
  • Accuracy: We aim to keep your personal data accurate, current, and complete. We encourage you to contact us to let us know if any of your personal data is not accurate or changes, so that we can keep your personal data up-to-date.
  • Objecting: In certain circumstances, you also have the right to object to processing of your personal data and to ask us to block, erase and restrict your personal data. If you would like us to stop using your personal data, please contact us by sending an email to legal@infinitegrowth.co.
  • Porting: You have the right to request that some of your personal data is provided to you, or to another data controller, in a commonly used, machine-readable format.
  • Erasure: You have the right to require us to erase your personal data when the personal data is no longer necessary for the purposes for which it was collected, or when, among other things, your personal data have been unlawfully processed.
  • Complaints: If you believe that your data protection rights may have been breached, you have the right to lodge a complaint with the applicable supervisory authority, or to seek a remedy through the courts.
You may, at any time, exercise any of the above rights, by contacting legal@infinitegrowth.co together with a proof of your identity, i.e. a copy of your ID card, or passport, or any other valid identifying document.
Right to withdraw consent
If you have provided your consent to the collection, processing and transfer of your personal data, you have the right to fully or partly withdraw your consent. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there is another legal ground for the processing.
To opt-out of receiving our marketing communications please follow the opt-out links on any marketing message sent to you or contact legal@infinitegrowth.co. Opting out of receiving marketing communications will not affect the processing of personal data for the provision of our services.
How long we keep your personal data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any consulting, accounting, or reporting requirements until the end of the relevant retention period.
If you want to learn more about our specific retention periods for your personal data established in our retention policy you may contact us at legal@infinitegrowth.co.
Upon expiry of the applicable retention period we will securely destroy your personal data in accordance with applicable laws and regulations.
Changes to our Privacy Policy
We reserve the right to update and change this Policy from time to time in order to reflect any changes to the way in which we process your personal data or changing legal requirements. Any changes we may make to our Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Policy.
Contact Details
If you have questions about accessing your Personal Information, our practices surrounding the collection, use and disclosure of Personal Information, or this Privacy Policy, or complaints about how your Personal Information has been handled, please email Jerome LeDall legal@infinitegrowth.co or contact him using the information below:
Infinite Growth Ltd, 482 South Service Road E, Suite 105, Oakville ON L6J2X6.